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Windows Users Experience TPM Device Issues After October 2017 Update
Limited Driver Support for Downgrading to Windows 7
Users attempting to revert their operating systems from Windows 8 or 10 to Windows 7 may encounter difficulties due to the lack of 32-bit drivers for the Trusted Platform Module (TPM) 2.0 device.
Workaround for Windows 7 64-Bit Users
If using a 64-bit version of Windows 7, users can install a specific hotfix to resolve the TPM 2.0 driver issue. However, this solution is only applicable for 64-bit systems.
Standalone TPM 2.0 Drivers Not Available
It's important to note that there are no standalone drivers available for the TPM 2.0 device. Users running Windows 10 versions 21H1 or later should ensure that their TPM settings are configured correctly under the "Device Security" section in Windows Security.
Troubleshooting TPM Issues After Windows Update
If you're experiencing TPM-related issues after a Windows update, follow these steps to check your device's TPM settings:
- Go to Start > Settings > Update & Security > Windows Security.
- Select "Device security" from the left-hand menu.
- Under "Security processor," click on "Security processor details."
If your TPM is not detected or is malfunctioning, you may need to reset it or reinstall the operating system to resolve the issue.
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